Refund Policy
At Testpress, we strive to ensure a smooth and transparent experience for our customers. Please read our refund policy carefully before making a payment.
1. Eligibility for Refund
- Refunds will be processed only in case of duplicate payments, failed transactions with successful debit, or cancellation of orders/services (as per eligibility).
- Refund requests must be made within 3 days from the date of transaction.
2. How to Request a Refund
- To request a refund, please contact our support team at support@testpress.in with the following details:
- Transaction ID
- Payment date and amount
- Reason for refund request
- Contact information
3. Refund Process
- Once your request is received and verified, the refund will be processed within [7โ10 business days].
- Refunds will be credited to the original mode of payment only.
4. Cancellation Policy
- Once a payment has been successfully processed through our payment gateway, cancellation of the transaction is not permitted unless explicitly mentioned for specific services or subscriptions.
- Any requests for cancellation must be sent to our support team within [48 hours] of the transaction, and will be handled on a case-by-case basis.
5. Contact
For any questions related to our refund policy, please reach out to us at:
ย ๐งย [support@testpress.in]
๐ย [9789840566]