Refund Policy

At Testpress, we strive to ensure a smooth and transparent experience for our customers. Please read our refund policy carefully before making a payment.

1. Eligibility for Refund

  • Refunds will be processed only in case of duplicate payments, failed transactions with successful debit, or cancellation of orders/services (as per eligibility).
  • Refund requests must be made within 3 days from the date of transaction.

2. How to Request a Refund

  • To request a refund, please contact our support team at support@testpress.in with the following details:
    • Transaction ID
    • Payment date and amount
    • Reason for refund request
    • Contact information

3. Refund Process

  • Once your request is received and verified, the refund will be processed within [7โ€“10 business days].
  • Refunds will be credited to the original mode of payment only.

4. Cancellation Policy

  • Once a payment has been successfully processed through our payment gateway, cancellation of the transaction is not permitted unless explicitly mentioned for specific services or subscriptions.
  • Any requests for cancellation must be sent to our support team within [48 hours] of the transaction, and will be handled on a case-by-case basis.

5. Contact
For any questions related to our refund policy, please reach out to us at:
ย ๐Ÿ“งย [support@testpress.in]
๐Ÿ“žย [9789840566]